We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Mirage Pet Products got it’s origins in El Monte, California in 1957 at a belt factory. A belt customer brought in a dog collar and requested that the belt factory add some crystals. The rest is pet industry history. Six generations of family have helped make Mirage Pet Products what it is today. Focusing on quality over quantity, we make as much as we can in our small factory in southern Missouri and we sure have a lot of fun while doing it!
Top picks just for you
I bought this collar for my German shepherd and her best friend, another German shepherd since they like to dress alike. The collars are bright and colorful. We chose the red dotty hearts. They are also durable and stand up to lots of wrestling.
Super cute so my little guy is festive for Valentine’s Day. It’s a sturdy collar but I’m wondering if it will become looser due to the material being so smooth. But after 4 days, 5 big walks & a doggie confrontation so far, so good. I’m happy with my purchase & recommend! Looking forward to other affordable holiday collars from this brand.
I ordered one collar to see if I liked it. I was so happy when I received it! Unlike other collars I had purchased that had huge tags on them and that obscured the collar's design, this one had none of that! It fit great and looked great so I ordered another one, and will continue to order from Mirage!
I love this collar. It’s cute, sturdy, and dependable. I will definitely be buying from them again.
This was supposed to be a Valentines collar, but I got it in the summer and put it on my girl immediately. Colors are vibrant and sizing was correct. Very happy with my purchase.
Cute, great quality and perfect
Beautiful collar, colors are bright, width is perfect, my little Birdie looks great in it!! Great way to celebrate Valentine's Day all month!!
Adorable!