We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Mirage Pet Products got it’s origins in El Monte, California in 1957 at a belt factory. A belt customer brought in a dog collar and requested that the belt factory add some crystals. The rest is pet industry history. Six generations of family have helped make Mirage Pet Products what it is today. Focusing on quality over quantity, we make as much as we can in our small factory in southern Missouri and we sure have a lot of fun while doing it!
Highly recommend. Purchased a small for our new golden retriever puppy, knowing we would eventually need a medium. I had these, very nicely done, clean lines and no damage. I had purchased a similar brand before which was WAY more expensive and I would say these are just a good, if not nicer. Our previous dog escaped our backyard and the neighbor could easily call the number. Highly recommend getting the personalization for a few extra dollars. Once our dog stops growing, I'll come back for every color!!!
We just got a puppy a week and a half ago and in that time he already outgrew the collar we bought when we got him. Since he’s going to be a big dog, I was looking for an inexpensive, basic collar for him that didn’t cost too much since he will probably outgrow it in a month’s time. But it had to be of high quality because he’s strong and he and our other dog play rough. This collar fits the bill! Great quality at an unbeatable price. We will be continuing to buy him more of these as he grows.
Love this collar and the color too (red houndstooth). I have a golden retriever puppy and I purchased the small. Very cute!
Love these collars, bought 4, nice variety of colors too. Good Quality and good price
I love this brand collar for my dogs. I had brought in the past a small, medium small, and two medium collars they all seem to work really well! I haven’t replaced one on one of my dogs for about two or three years. It has held its color nicely.
I love this collar. It's super durable, easy to tighten/loosen, and it's adorable. My only hesitation is the color. I expected it would be brighter.
Make sure to measure and purchase according to sizing as listed. Very cute and decent material, it looks great on my kitten!