We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Mirage Pet Products got it’s origins in El Monte, California in 1957 at a belt factory. A belt customer brought in a dog collar and requested that the belt factory add some crystals. The rest is pet industry history. Six generations of family have helped make Mirage Pet Products what it is today. Focusing on quality over quantity, we make as much as we can in our small factory in southern Missouri and we sure have a lot of fun while doing it!
Top picks just for you
We have been using this collar for various rescue dogs that have found their ways to our house over the past year instead of a regular collar, but it's gotten plenty of use because most of these dogs have had no leash manners at all and will pull and pull and pull on walks. - It's just small, and works fantastically. - The clasp is super strong, doesn't come apart when I try to pull it apart. - The adjuster doesn't loosen over time, either. - The Purple Houndstooth is pretty accurate, looks nice and fresh. - We've washed it once or twice without any issue and it still looks brand new. - No fraying of the fabric or anything like that. - Can't find a single problem with it, really. Just a really good, basic collar.
I had looked various places for the right collar for my dogs that was not too pricey but not too cheap in quality. I fortunately came across these collars that were great in quality and in price also! So happy with my purchase
I've purchased three purple houndstooth collars in the past for our pets. The two other dog collars I purchased previously have lasted three years and still looking and working great. Those were both size small on 20 lb dogs. A cat collar I got was of a different fabric that showed more wear, but it also was durable. Obviously, I am a repeat customer, and will buy again as need arises.
I really love this collar. The color is great and the quality is there
Thank you for a great product!!!!
Great product at a good price!!! I'll be back for more colors.