We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Jojo Modern Pets started with the idea that people want beautifully designed pet products that match their home.
JoJo Modern Pets has great offerings for small boutiques and regional pet chains. We provide the basics with a unique twist and something people can’t find other places. We can pre-ticket some items with your brand or help you source products you know your customers will love.
JMP is stocked with domestic inventory at our warehouse in Illinois. We work with customers to do it “their way.” Case packs, moqs and pricing that makes sense for independent stores. At JoJo Modern Pets we pride ourselves on making our customers more money.
I'm always looking for the next best dog toy, something that can withstand attack by Riley, our 16-month German Shepherd Dog, who has been known to knock off a heavy duty Jolly Ball in just a few minutes. Having read the other reviews, I was intrigued by this toy and decided to give it a try. And I was not disappointed! The leather doesn’t smell terrible and I think my dog is actually intrigued even more by the smell. The ropes are strong and after a month the toy still looks like a bear.
Very durable toy dog toy. The body is made of a combination sectional tight weave burlap and leather. The leather ears were the first to go but it took more than a month for our medium sized dog to chew through the jute rope and separate the head. She has yet to chew it open. To give some perspective, or dog can usually tear open and disembowel a "regular" dog toy in a day.
I wouldn’t say it’s very durable, like a month maybe, but my pup is definitely excited about the bear!
My 60 pound puppy likes this toy very much, but he was able to tear off the ears after a few hours of chewing and "unstuff" the body. The ropes and outer casing have held up well, other than that.
This toy is great. We bought a collection of toys for my sister's lab puppy for Christmas and this toy was our favorite and the dog's favorite. Well made and cute.
Our little puppy absolutely loves his bear. It is well made and keep him thoroughly entertained
My 6 month old yellow lab absolutely LOVES this toy! The bad part is that he ends up eating it and I have to take it away from him. This is not meant for power chewers but he loves it so much I continue to buy it but I definitely keep a close eye on him.
My dog absolutely loves this thing and wouldn’t stop playing with it until she chewed the bones of and then ripped it apart after a week or so. Lasted as long as I would have expected given there are bones to chew and it’s natural fibers.
So I have an 11 month old pity who choose through everything that we give them within hours to a day or two. This he has a really hard time chewing and has been lasting weeks. So most likely I will buy another one.