We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Used for outdoor bonfire Worked well. Good scent Easy to use . Light em spend the remainder of time pounding beer and whiskey.
These things work great. Light any corner of the cardboard holder, place under your hearth and your firewood, and you'll have a roaring blaze in 5 - 10 minutes. Beats messing around with newspapers to get your fire started.
These are the best fire starters I have ever bought! Have bought several of these, and am getting ready to order more. They light instantly and always get the wood in my fireplace going.
I have used these in the fireplace all winter, waterlogged wood from snow... no problem. Green wood that hasn't had time to cure... no problem. These are my new go to fire starters.
Went camping in Yosemite. Loved them. Fastest fire we ever started. Super easy. Other campers used them and were also impressed. These will be in our camping gear ALWAYS.
I don't know if it is the best. If not, it would be tied with the best because I cannot think of anything better. I am very pleased with its performance and reordering the item.
I encountered these things only a couple of months ago. Before that I used paper as a fire starter. These are so much easier. They work as promised.
Love these! Never again will we use newspapers to start our fires.....we use these and we have a blazing fire in no time!
I will be sure to take these camping trips, etc. They really work and work well. Best product ever.
So easy to use!!!!!Definitely 5 stars. We used it last Friday and people started to ask what product it was . They wanna buy them.
Though they really helps to burn stras a fire they are way too expensive for me
clean and easy way to start a fire in a wood fireplace
These are, by far, the BEST firestarters I have ever used!!!
Gave it as a gift and the recipient said it smells really good.
a little bit pricey but it works soo great so I forgot about the price
Love the pine fragrance!
I have been using these for years.
These things are amazing.
Better than any other fire starters I’ve tried.
Love these. So easy to use and proceeds go to a good cause.
Works as advertised, i will buy them again
These have been great, especially when the wood isn’t very dry.
Really easy to use too.
Good stuff