We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Top picks just for you
My Rocky boy is hard on toys and at 18 months he’s very into chewing and roughhousing. This toy has become a favorite or his and has withstood the one hour mark with Rocky, most don’t last 20 minutes.
I bought the fish toy and my dog grabbed it out of my hand and ran! He’s running around, shaking it, as I write this. My dog loves this material for his toys. The squeaker is easily squeezed for my 20 lb terrier and the toy seems very well made. I’d buy it again!
My dog LOVES it, maybe a bit too much, because in a matter of minutes, when we weren't watching, she chewed off most of one of the side fins. So we renamed it Nemo.
Love this toy !!!!!! We recieved it today and my dog will not let it go. I have a 10 month doberman and so far it's still in one piece. Will have to order another for my other doberman :)!
This is cute toy but it is for more relaxed chewers, a heavy chewer will destroy this quickly. My dog takes care of her toys in general and loves it.
My dogs love fluff and tuff, I don’t even bother with other brands