We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Mirage Pet Products got it’s origins in El Monte, California in 1957 at a belt factory. A belt customer brought in a dog collar and requested that the belt factory add some crystals. The rest is pet industry history. Six generations of family have helped make Mirage Pet Products what it is today. Focusing on quality over quantity, we make as much as we can in our small factory in southern Missouri and we sure have a lot of fun while doing it!
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Wow! I received the Brown Houndstooth dog collar today. I was impressed with the quality of it. My dog looks great in it.I had to adjust the collar to its smallest size but it fits and there is room to grow. The collar arrived quickly. I highly recommend this collar for your dog. The color was right on. Thank you for a great product. Definitely was worth it.
Really like this collar. Love how it looks on a black dog. It seems comfortable for my pup. I got the brown houndstooth color and then wrote his name on the collar with a marker. Everyone says that it looks like it is embroidered on. I haven’t washed it yet, but will update if there are any issues with it. So far, so good.
Great product and customer service!
Super cute! I love the simple colors and it seems to made of good quality material (no issues attached to a leash or anything). I have been adjusting it as my puppy grows and I love how it looks.
Well made collar that looks good, the plastic clip material seems super durable. Material is sturdy but not too stiff, also not stretchy (which we didn't want) like some other collars.
Recommended to all my friends!
I bought this for my pup a few months ago and have no complaints.
The quality is good, I expect this collar will last a long time...
Really, really cute!